I guessed Spencer Tracy — and apparently, that was was the right answer!!  (My stepfather’s favorite actor.)

Rough excerpt from my current phone call with a new AT&T person:

AT&T: How to may I help you?  (Not an English-speaker; not clear whether man or woman.)

Me: I need to move my mom’s phone service.

AT&T: $#$!#%%#!$^#$^!  (I have no idea what he/she said.)

Me: Um … Spencer Tracy?

AT&T: Thank you.

Me: !!!

[Pause.]

AT&T: How is day for you so far?

Me: Well, kind of stressful.  My mom’s moving.

AT&T: Thank you.  How is weather in United Kingdom?

Me [assuming/hoping I mis-heard “United Kingdom”]: Kind of warm here in Chicago.  Eighties.

AT&T: So weather is beautiful.

Me: Well, I find it hot.

AT&T: Mm hmm.

[Long pause.]

AT&T: Thank you very much for patience.

[Phone line goes dead.]

I am now going to call AT&T back.